Returns & Exchanges Policy

At Bergo Designs, we want you to be completely satisfied with your home decor and lifestyle purchases. If a product does not meet your expectations, you may return it within 30 days of delivery for a full refund or exchange, provided it is in its original condition and packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or through our online portal with your order number and the reason for the return.

• 2.
  Prepare Your Package

  Securely pack the items in their original manufacturer's packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.